![]() ![]() Why extend the stay if it is so horrible as Terri states. We at The Gardens Hotel always want our guests to be happy and in this case this was never going to be the result. I informed him that I had emailed Terri two days ago confirming the rates here correct. Start the day with classic egg dishes and tropical fruit, and tuck into fresh local fish and steaks with a bottle of wine from our well-curated list when the sun sets. Sunset Key Cottages - Sunset Key Cottages Key West is a 5-star property located only 900 feet away from Front Street. Two days later Neil called me at home asking what had I found out. Experience one of Florida Keys’ best restaurants Inspired by the warm breezes and gorgeous views of the Gulf of Mexico, Latitudes offers an elegant beachfront dining experience. Travellers can take advantage of a wide range of amenities: comfortable restaurant, sunny terrace, parking space. After I received confirmation of the rates the time of booking, I emailed Terri at once. Features and services of Sunset Key Cottages. I was extremely patient with Terri, who did not want to understand. I might add The Gardens Hotel is rated 6th in the Country from Tripadvisor reviewers and in the top 1% of the Best of the Best. This is one of those situations that is so unfair yet happens however, not with the 99.9% of our lovely guests. Sunset Key Guest Cottages offers one, two, and three-bedroom cottages, a private beach, world-class spa (that in itself is worth a visit), Latitudes beachfront restaurant, and a grocery. The Courtyard & Garden rooms where completely renovated mid September of 2017. Four confirmations where sent and a fifth when I spoke to our guests the morning of the fourth day, the first time anything was said. I was extremely understanding and Neil stated 'that is how she is'. I explained many times, about 45 minutes, that rates change at any moment and when I verified with our Property Management system support, that indeed the rate the guest confirmed and booked was indeed the 399 rate. Additional features here, include tennis courts, fitness center and an outdoor pool, bar and restaurant - with views to the Gulf of Mexico. Well, this is very sad because the original reservation was for 3 days and they extended for another night! The added night was at the lower rate.
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